使用 freshdesk PHP API 创建用户

Question

我正在为我的一个项目实现 freshdesk API。

使用 freshdesk PHP API，我尝试创建新用户，但是当我在邮递员插件中运行代码并且我为我的项目使用 SLIM 框架时，我遇到了内部服务器错误。

请检查我的以下代码，并提前表示感谢！

.PHP：

<?php    
 $api_key = "MY_API_KEY";
 $password = "xyz123M";
 $mydomain = "MY_DOMAIN";
 $custom_fields = array(
 "department" => "Accounts"
 );
 $contact_data = json_encode(array(
    "user_name" => "Sri Jitthu",
    "email_id" => "[e-mail]"
 ));
 $url = "https://$mydomain.freshdesk.com/api/v2/contacts";
 $ch = curl_init($url);
 $header[] = "Content-type: application/json";
 curl_setopt($ch, CURLOPT_POST, true);
 curl_setopt($ch, CURLOPT_HTTPHEADER, $header);
 curl_setopt($ch, CURLOPT_HEADER, true);
 curl_setopt($ch, CURLOPT_USERPWD, "$api_key:$password");
 curl_setopt($ch, CURLOPT_POSTFIELDS, $contact_data);
 curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
 $server_output = curl_exec($ch);
 $info = curl_getinfo($ch);
 $header_size = curl_getinfo($ch, CURLINFO_HEADER_SIZE);
 $headers = substr($server_output, 0, $header_size);
 $response = substr($server_output, $header_size);
 if($info['http_code'] == 201) {
 echo "Contact created successfully, the response is given below n";
 echo "Response Headers are n";
 echo $headers."n";
 echo "Response Body n";
 echo "$response n";
 } 
 else 
  {
   if($info['http_code'] == 404) 
     {
      echo "Error, Please check the end point n";
     } 
     else 
     {
      echo "Error, HTTP Status Code : " . $info['http_code'] . "n";
      echo "Headers are ".$headers."n";
      echo "Response is ".$response;
     }
     }
     curl_close($ch);
  ?>

Answer 1

我使用了相同的 freshdesk PHP API。我认为您定义的参数是新鲜办公桌无法接受的。我们需要传递定义的参数。

与其传递user_name不如传递name而不是传递email_id不如传递email。

以及当您在 API 中传递自定义字段时意味着您的帐户中应该存在或预定义，那么只有它才能工作。 例如，您要传递department API 中Accounts，这意味着Accounts应该在您的 Freshdesk 帐户中预定义。

检查下面的代码并尝试。希望对您有所帮助。

.PHP：

<?php    
 $api_key = "YOUR_API_KEY";
 $password = "xyz";
 $yourdomain = "YOUR_DOMAIN";
 $custom_fields = array(
 "department" => "Accounts"
 );
 $contact_data = json_encode(array(
    "name" => "Sri Jitthu",
    "email" => "[e-mail]"
 ));
 $url = "https://$yourdomain.freshdesk.com/api/v2/contacts";
 $ch = curl_init($url);
 $header[] = "Content-type: application/json";
 curl_setopt($ch, CURLOPT_POST, true);
 curl_setopt($ch, CURLOPT_HTTPHEADER, $header);
 curl_setopt($ch, CURLOPT_HEADER, true);
 curl_setopt($ch, CURLOPT_USERPWD, "$api_key:$password");
 curl_setopt($ch, CURLOPT_POSTFIELDS, $contact_data);
 curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
 $server_output = curl_exec($ch);
 $info = curl_getinfo($ch);
 $header_size = curl_getinfo($ch, CURLINFO_HEADER_SIZE);
 $headers = substr($server_output, 0, $header_size);
 $response = substr($server_output, $header_size);
 if($info['http_code'] == 201) {
 echo "Contact created successfully, the response is given below n";
 echo "Response Headers are n";
 echo $headers."n";
 echo "Response Body n";
 echo "$response n";
 } 
 else 
  {
   if($info['http_code'] == 404) 
     {
      echo "Error, Please check the end point n";
     } 
     else 
     {
      echo "Error, HTTP Status Code : " . $info['http_code'] . "n";
      echo "Headers are ".$headers."n";
      echo "Response is ".$response;
     }
     }
     curl_close($ch);
  ?>

在发送请求之前，还要再次检查您的 API 密钥和密码，两者是否正确？