Exchange Reporting Service已开始在过去约24小时内显示MessageTrace报告(及其他报告(的错误。
我们收到以下错误：{"odata.error":{"code":"","message":{"lang":"en-US","value":"An error occurred while processing this request."}}}
有办法解决这个问题吗
有什么方法可以联系MS相关团队提供帮助吗？
看起来是EX194594-11月1日，我的问题消失了。UTC上午8点左右。
我目前遇到了同样的问题，并已与微软开启了首要案例。其他人也有同样的问题，我松了一口气。这表明它们的终点存在问题。我一收到微软的最新消息就会通知你。
curl -u someuser@sometenant.onmicrosoft.com:somepasword -H "Accept: application/json" https://reports.office365.com/ecp/reportingwebservice/reporting.svc/MessageTrace? -v
* Trying 40.101.128.2...
* Connected to reports.office365.com (40.101.128.2) port 443 (#0)
* found 148 certificates in /etc/ssl/certs/ca-certificates.crt
* found 595 certificates in /etc/ssl/certs
* ALPN, offering http/1.1
* SSL connection using TLS1.2 / ECDHE_RSA_AES_256_GCM_SHA384
* server certificate verification OK
* server certificate status verification SKIPPED
* common name: outlook.com (matched)
* server certificate expiration date OK
* server certificate activation date OK
* certificate public key: RSA
* certificate version: #3
* subject: C=US,ST=Washington,L=Redmond,O=Microsoft Corporation,CN=outlook.com
* start date: Sat, 17 Nov 2018 00:00:00 GMT
* expire date: Tue, 17 Nov 2020 12:00:00 GMT
* issuer: C=US,O=DigiCert Inc,CN=DigiCert Cloud Services CA-1
* compression: NULL
* ALPN, server did not agree to a protocol
* Server auth using Basic with user 'someuser@sometenant.onmicrosoft.com'
> GET /ecp/reportingwebservice/reporting.svc/MessageTrace? HTTP/1.1
> Host: reports.office365.com
> Authorization: Basic c29tZXVzZXJAc29tZXRlbmFudC5vbm1pY3Jvc29mdC5jb206c29tZXBhc3dvcmQK
> User-Agent: curl/7.47.0
> Accept: application/json
>
< HTTP/1.1 500 Internal Server Error
< Cache-Control: no-cache, no-store
< Content-Length: 113
< Content-Type: application/json;odata=minimalmetadata;streaming=true;charset=utf-8
< Server: Microsoft-IIS/10.0
< request-id: 3e07f2b3-d09c-407a-850a-d77daf7377db
< X-CalculatedBETarget: BN7PR06MB3796.namprd06.prod.outlook.com
< X-BackEndHttpStatus: 500
< X-RUM-Validated: 1
< X-MailboxGuid: bb584b32-b4ad-4220-9525-789f4f9721e8
< X-RWS-Error: System.InvalidOperationException
< X-Content-Type-Options: nosniff
< DataServiceVersion: 3.0;
< X-AspNet-Version: 4.0.30319
< X-RWS-Version: 2013-V1
< X-DiagInfo: BN7PR06MB3796
< X-BEServer: BN7PR06MB3796
< X-UA-Compatible: IE=10
< Strict-Transport-Security: max-age=31536000; includeSubDomains
< X-Proxy-RoutingCorrectness: 1
< X-Proxy-BackendServerStatus: 500
< X-Powered-By: ASP.NET
< X-FEServer: YTXPR0101CA0011
< Date: Tue, 29 Oct 2019 21:18:18 GMT
<
* Connection #0 to host reports.office365.com left intact
{"odata.error":{"code":"","message":{"lang":"en-US","value":"An error occurred while processing this request."}}}
编辑(来自MS支持(：
根本原因：最近的一项旨在改进ECP中检索数据的方式的更改导致了更新报告数据时的错误。
当前状态：我们正在继续监控恢复造成影响的更新的进度。