我试图从FreshDesk使用他们的API从Swift 2.2程序(这是API)检索所有门票
下面的curl可以工作:
curl -v -u myEmail@example.com:myPassword -X GET 'https://mydomain.freshdesk.com/api/v2/tickets'
，我创建了这个函数来检索门票:
func getAllTickets() {
let username = "myEmail@example.com"
let password = "myPassword"
let loginString = "(username):(password)"
let loginData = loginString.data(using: .utf8)
let base64LoginString = loginData?.base64EncodedString(options: [])
if let url = NSURL(string: "https://mydomain.freshdesk.com/api/v2/tickets"){
let request = NSMutableURLRequest(url: url as URL)
request.httpMethod = "GET"
request.setValue("Basic (base64LoginString)", forHTTPHeaderField: "Authorization")
let session = URLSession.shared
session.dataTask(with: request as URLRequest, completionHandler: { (returnData, response, error) -> Void in
if let error = error {
// couldn't even make the call - probably no network...
// maybe save it in the DB for next time?
print("Error connecting to Freshdesk API - error is: (error.localizedDescription)")
if error.localizedDescription == "The Internet connection appears to be offline" {
// TODO - save error up until next time
}
return
}
let strData = NSString(data: returnData!, encoding: String.Encoding.utf8.rawValue)
print("GOT RESULT: (strData)")
}).resume()
}
}
我得到的输出是:GOT RESULT:可选({"code":"invalid_credentials"，"message":"您必须登录才能执行此操作."})
但我确信用户名/密码是正确的，因为curl工作
在没有Alamofire的情况下，我也得到了这个答案的一点帮助
下面是Swift 3
如何检索票证
func getAllTickets() {
let user = "yourFreshDeskEmail.example.com"
let password = "yourFreshDeskPassword"
let credentialData = "(user):(password)".data(using: String.Encoding.utf8)!
let base64Credentials = credentialData.base64EncodedString(options: [])
if let url = NSURL(string: "https://yourdomainname.freshdesk.com/api/v2/tickets"){
let request = NSMutableURLRequest(url: url as URL)
request.httpMethod = "GET"
request.setValue("Basic (base64Credentials)", forHTTPHeaderField: "Authorization")
let session = URLSession.shared
session.dataTask(with: request as URLRequest, completionHandler: { (returnData, response, error) -> Void in
if let error = error {
print("Error connecting to Freshdesk API - error is: (error.localizedDescription)")
if error.localizedDescription == "The Internet connection appears to be offline" {
// Handle error
}
return
}
let strData = NSString(data: returnData!, encoding: String.Encoding.utf8.rawValue)
print("GOT RESULT: (strData)")
}).resume()
}
}
如何张贴罚单
func raiseFreshdeskTicket(description: String,
subject: String,
usersEmail: String,
priority: Int,
status: Int,
ccEmails: [String],
type: String ) {
let json = [ "description" : description, "subject" : subject, "email" : usersEmail,"priority" : priority, "status" : status, "cc_emails" : ccEmails, "type": type ] as [String : Any]
do {
let user = "yourFreshDeskEmail.example.com"
let password = "yourFreshDeskPassword"
let credentialData = "(user):(password)".data(using: String.Encoding.utf8)!
let base64Credentials = credentialData.base64EncodedString(options: [])
let jsonData = try JSONSerialization.data(withJSONObject: json, options: .prettyPrinted)
// create post request
let url = NSURL(string: "https://yourdomainname.freshdesk.com/api/v2/tickets")!
let request = NSMutableURLRequest(url: url as URL)
request.httpMethod = "POST"
// insert json data to the request
request.setValue("application/json; charset=utf-8", forHTTPHeaderField: "Content-Type")
request.setValue("Basic (base64Credentials)", forHTTPHeaderField: "Authorization")
request.httpBody = jsonData
let task = URLSession.shared.dataTask(with: request as URLRequest){ data, response, error in
if error != nil{
print("Error -> (error)")
return
}
do {
let result = try JSONSerialization.jsonObject(with: data!, options: []) as? [String:AnyObject]
print("Result -> (result)")
} catch {
print("Error -> (error)")
}
}
task.resume()
// return task
} catch {
print(error)
}
}
好吧，我自己想了一下，以防别人也想这么做…我用Alamofire来建立网络。它是Alamofire的旧版本(3.4)，因为cocoapods认为这是OSX的最新版本。如果使用4，你可能需要稍微更新一下Alamofire调用。X -应该不难，不过
请注意，使用Alamofire身份验证不适合我，这就是为什么我自己构建base64Credentials
下面是如何检索门票func retrieveFreshdeskTickets() {
let user = "yourFreshDeskEmail@whatever.com"
let password = "yourFreshDeskPassword"
let credentialData = "(user):(password)".dataUsingEncoding(NSUTF8StringEncoding)!
let base64Credentials = credentialData.base64EncodedStringWithOptions([])
let headers = ["Authorization": "Basic (base64Credentials)"]
let freshDeskEndPoint: String = "https://yourDomainName.freshdesk.com/api/v2/tickets"
Alamofire.request(.GET, freshDeskEndPoint, headers: headers)
.responseJSON { response in
guard response.result.error == nil else {
print("error retrieving freshdesk tickets")
print(response.result.error!)
return
}
if let value = response.result.value {
// print the tickets
print(value)
}
}
}
，这里是如何发布罚单
func raiseFreshdeskTicket(description: String,
subject: String,
usersEmail: String,
priority: Int,
status: Int,
ccEmails: [String],
type: String ) {
let user = "yourFreshDeskEmail@whatever.com"
let password = "yourFreshDeskPassword"
let credentialData = "(user):(password)".dataUsingEncoding(NSUTF8StringEncoding)!
let base64Credentials = credentialData.base64EncodedStringWithOptions([])
let headers = ["Authorization": "Basic (base64Credentials)"]
let parameters = [
"description": description,
"subject": subject,
"email": usersEmail,
"priority": priority ,
"status": status,
"cc_emails": ccEmails,
"type": type
] as [String : AnyObject]
let freshDeskEndPoint: String = "https://yourDomainName.freshdesk.com/api/v2/tickets"
Alamofire.request(.POST, freshDeskEndPoint, headers: headers, parameters: parameters, encoding: .JSON)
.responseJSON { response in
guard response.result.error == nil else {
print("error calling adding freshdesk ticket")
print(response.result.error!)
return
}
if let value = response.result.value {
print(value)
}
}
}
这里有一个调用post函数
的例子let errorDescription = "Log from program - this is what went wrong"
raiseFreshdeskTicket(errorDescription, subject: "Automated Error report from <your program name>", usersEmail: "yourAppUser@zing.com", priority: 1, status: 2, ccEmails: [], type: "Problem")