使用PHP中的Freshdesk API创建新用户



这是我的代码:

        $contact_data = json_encode(array(
           "name"  => "Jimmy Jimmy",
           "email" => "jimmy@example.com",
           "phone" => "555-555-555",
           "mobile"  => "312-312-213"
        ));
        $url = $domain."api/v2/contacts";
        $ch = curl_init($url);
        $header[] = "Content-type: application/json";
        curl_setopt($ch, CURLOPT_POST, true);
        curl_setopt($ch, CURLOPT_HTTPHEADER, $header);
        curl_setopt($ch, CURLOPT_HEADER, true);
        curl_setopt($ch, CURLOPT_USERPWD, "$apiKey");
        curl_setopt($ch, CURLOPT_POSTFIELDS, $contact_data);
        curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
        $server_output = curl_exec($ch);
        $info = curl_getinfo($ch);
        $header_size = curl_getinfo($ch, CURLINFO_HEADER_SIZE);
        $headers = substr($server_output, 0, $header_size);
        $response = substr($server_output, $header_size);
        if($info['http_code'] == 201) {
            echo "Contact created successfully, the response is given below n";
            echo "Response Headers are n";
            echo $headers."n";
            echo "Response Body n";
            echo "$response n";
        } else {
            if($info['http_code'] == 404) {
                echo "Error, Please check the end point n";
            } else {
                echo "Error, HTTP Status Code : " . $info['http_code'] . "n";
                echo "Headers are ".$headers."n";
                echo "Response is ".$response;
            }
        }
        curl_close($ch);

执行此代码时,我收到了此错误消息:

Response is {"description":"Validation failed","errors":[{"field":"last_name","message":"It should be a/an String","code":"missing_field"},{"field":"life_cycle_status","message":"It should be a/an String","code":"missing_field"}]}

文档在这些字段上没有提及: last_name&life_cycle_status在Freshdesk中创建新的联系人。知道我做错了什么?thx

[更新]

 $contact_data = json_encode(array(
            "name"  => "Jimmy Jimmy",
            "email" => "jimmy@example.com",
            "phone" => "555-555-555",
            "mobile"  => "312-312-213"
            "life_cycle_status" => "asdasdsa",
            "last_name" =>"dasdasdad"
        ));

使用这些新项目,我得到了此消息错误:

Response is {"description":"Validation failed","errors":[{"field":"life_cycle_status","message":"Unexpected/invalid field in request","code":"invalid_field"},{"field":"last_name","message":"Unexpected/invalid field in request","code":"invalid_field"}]}

这些字段不是Freshdesk联系实体默认的,但可能是后端中所需的定义(在Freshdesk的后端中查看Admin>客户字段)

这意味着我们必须将它们定义为custom_fields,如Freshdesk API文档所示。

这意味着您的帖子数组看起来像这样

$contact_data = json_encode(array(
    'name'  => 'Jimmy Jimmy',
    'email' => 'jimmy@example.com',
    'custom_fields' => [
        // put all your custom fields here
        'last_name' => 'Jimmy',
        'life_cycle_status' => 'value'
    ]
));

您已经有了答案 - 您确实读了该错误消息是?

响应:

{
    "description": "Validation failed",
    "errors":[
      {
        "field":"last_name",
        "message":"It should be a/an String",
        "code":"missing_field"
      },
      {
        "field":"life_cycle_status",
        "message":"It should be a/an String",
        "code":"missing_field"
      }
    ]
}

含义:

last_namelife_cycle_status都必须是 String,不能为空。

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