CANNOT_EXCLUDE_DOCUMENT:不能为此收件人排除此文档

Question

我看到这个测试eSign事务有一个奇怪的行为：

{
"compositeTemplates": [
{
"inlineTemplates": [
{
"documents": [
{
"documentBase64": "BASE64STRING",
"documentId": "7",
"fileExtension": "PDF",
"name": "DOCUMENT7"
}, {
"documentBase64": "BASE64STRING",
"documentId": "10",
"fileExtension": "PDF",
"name": "DOCUMENT10"
}, {
"documentBase64": "BASE64STRING",
"documentId": "12",
"fileExtension": "PDF",
"name": "DOCUMENT12"
}, {
"documentBase64": "BASE64STRING",
"documentId": "17",
"fileExtension": "PDF",
"name": "DOCUMENT17"
}, {
"documentBase64": "BASE64STRING",
"documentId": "18",
"fileExtension": "PDF",
"name": "DOCUMENT18"
}, {
"documentBase64": "BASE64STRING",
"documentId": "19",
"fileExtension": "PDF",
"name": "DOCUMENT19"
}, {
"documentBase64": "BASE64STRING",
"documentId": "20",
"fileExtension": "PDF",
"name": "DOCUMENT20"
}
],
"recipients": {
"signers": [
{
"email": "[e-mail]",
"excludedDocuments": [
"20"
],
"name": "SIGNER1",
"recipientId": "2",
"tabs": {
"signHereTabs": [
{
"documentId": "7",
"pageNumber": "1",
"recipientId": "2",
"xPosition": "45",
"yPosition": "628"
}
]
}
}, {
"email": "[e-mail]",
"excludedDocuments": [
"7"
],
"name": "SIGNER2",
"recipientId": "3",
"tabs": {
"signHereTabs": [
{
"documentId": "20",
"pageNumber": "1",
"recipientId": "3",
"xPosition": "45",
"yPosition": "628"
}
]
}
}
]
},
"sequence": "1"
}
]
}, {
"serverTemplates": [
{
"sequence": "1",
"templateId": "f7e03095-8fd0-4c0a-9ec4-50d8fcee9b17"
}
]
}
],
"emailSubject": "Test eSign",
"enforceSignerVisibility": "True",
"status": "sent"
}

当我将其发送到DocuSign v2.1 api{{baseUrl}}/v2.1/accounts/{{accountId}}/envelopes时我收到以下错误：

{
"errorCode": "CANNOT_EXCLUDE_DOCUMENT",
"message": "This document cannot be excluded for this recipient. Recipient: SIGNER2 cannot be excluded from Document:DOCUMENT20"
}

然而，正如你在收件人"；SIGNER2"；，排除的文档列表不包含文档20，而是包含以下文档：

"excludedDocuments": [
"7"

]，

如果我删除文档"；7〃；从excludedDocuments列表中，则事务将通过。我已经用任何模板进行了测试，但它还是失败了。如果我不使用CompositeTemplate结构，它就会成功。

有什么我遗漏的或看不见的吗？

提前感谢

Answer 1

创建DocuSign案例4个多月后，它终于被审查并被认为是DocuSignneneneba API上的一个bug。这个错误已经被宣布为将在未来修复的错误。

此问题目前尚未解决，由我们的工程团队负责有一个变通办法。此问题是由于compositeTemplate调用重新生成的文档ID，因此遵守为文档id提供的值文档在所创建的信封DOCUMENT20中重新编号的文档的ID为7，所以这就是错误的来源。要删除DOCUMENT20必须在您的呼叫正文中发送排除文档7。

Answer 2

转到"设置">发送设置>文档可见性并将"文档可见性"更改为"；必须签名才能查看，除非发件人"；如果这不起作用，请打开一个案例，并确保包含API请求日志。